Volunteer

Intent of Program

To provide a supported shopping service to seniors who find it difficult to shop or do not have others to help them.

Duties

• Make calls from a pre-determined list of Seniors Services Society’s clients.
• Follow instructions outlined in the instructional manual.
• Input the client’s grocery order using the online shopping program.

Qualifications

• 20 Years of Age or older
• Basic computer skills.
• Ability to understand and be understood in English.
• Good Interpersonal Skills: friendly, outgoing, courteous, patient.
• Ability to work independently.
• Capacity to maintain confidentiality.
• Able to communicate in a clear and effective manner.
• Punctual and reliable.
• Detail orientated.
• Be in good physical and mental health.

Requirements

• A mandatory criminal record check
• Provide a current resume
• Provide reference checks (2 professional references-not family members)

Commitment

• Monday or Wednesday; 9:00 am – 11:00 am: On-call as needed.
• Minimum 6-month commitment

Training

• Volunteer Orientation
• Program Training provided by volunteer (1 shift)
• Additional training as required

Benefits

• Training and Orientation Session Provided
• Connecting with People
• Giving Back to the Community
• Annual Volunteer Appreciation Event

Reports To

• Supervisor Support Services
• Coordinator of Volunteer Programs

Intent of Program

To provide assistance and transportation for seniors to and from their medical appointments.

Duties

• Arrive at client’s home as scheduled.
• Enter client’s home to give necessary mobility assistance from home to vehicle.
• Engage in conversation with the client.
• Accompany client to the physician/specialist office to assist with mobility.
• Remain in the office until the appointment finishes.
• Drive client back home, assist with mobility, as necessary.
• Maintain and submit mileage/parking sheets.
• Report any issues/concerns to Supervisor Support Services.
• Covid-19 Protocol- disinfect the vehicle before and after usage.

Qualifications

• 20 Years of Age or older
• Competent navigator and driver
• Ability to understand and be understood in English.
• Good Interpersonal Skills: friendly, outgoing, courteous, patient.
• Ability to work independently.
• Capacity to maintain confidentiality.
• Able to communicate in a clear and effective manner.
• Punctual and reliable.
• Able to lift walker and/or foldable transport wheelchair into the trunk of the car.
• Double vaccinated (Recommended)

Requirements

• Criminal record check mandatory
• Provide a current resume
• Provide reference checks (2 professional references-not family members)
• Drivers must have a current driver’s license and abstract
• Proof of insurance with $3 million Extended Third Party Liability coverage
• Recommend at least double vaccination for COVID-19 due to interaction with elder clients
• Must have own vehicle. Clean and in good repair. Able to provide a smoke-free environment.

Commitment

• Minimum 6 months commitment
• Appointments are made Monday – Friday, 8:30 am-4:30 pm (occasional evening or Saturday)

Training

• Orientation provided
• Program Orientation provided by volunteer (1-2 shifts)
• Additional training as required

Benefits

• Mileage reimbursement
• Annual Appreciation Event

Reports To

• Supervisor Support Services (604-520-6621)
• Volunteer Coordinator (604-520-6621)

Intent of Program

Supports seniors who may be isolated or face barriers to participate in community events, dining out, shopping, recreation, live theatre, musical performances, and recreational activities.

Duties

• Assist the clients on and off the bus as needed.
• Welcome and introduce new clients.
• Collect payment/fees from the seniors when necessary.
• To act as a liaison between SSS clients and community organizations, as necessary.
• Socialize and engage in conversation with clients.
• Assist clients with their meal/beverage (e.g. cut food, help with condiments), when necessary/applicable.
• Inform the Coordinator of Volunteer and Social Programs when a client is absent.
• Assist the bus driver with walkers/wheelchairs and other tasks as required.

Qualifications

• 20 Years of Age or older
• Capable and willing to handle cash (maximum $150).
• Physically able to help clients on and off the bus.
• Ability to understand and be understood in English.
• Good Interpersonal Skills: friendly, outgoing, courteous, patient.
• Ability to work independently.
• Capacity to maintain confidentiality.
• Able to communicate in a clear and effective manner.
• Punctual and reliable.

Requirements

• A mandatory criminal record check
• Provide reference checks

Commitment

• 1-4 shifts/month for approximately 3-5 hours; Days Vary
• Minimum 6-month commitment

Training

• Volunteer Orientation
• Program Training provided by volunteer (1-2 shifts)
• Additional training as required

Benefits

• Free Coffee/Tea/Meal when applicable
• Free Admission to Events
• Annual Volunteer Appreciation Event

Reports To

• Coordinator Volunteer & Social Programs
• Bus Driver

Intent of Program

To provide socialization, emotional support and encouragement to isolated seniors.

Duties

• From home, contact the clients via telephone.
• Engage the clients in a friendly, social conversation. Ideally up to 25 minutes long.
• Provide appointment reminders.
• Notice any health or emotional changes. Report any issues/concerns to Supervisor of Support Services. Access emergency intervention for client if needed.
• Make regular entries on tracking form to report dates/times of contact for program data collection
• Communicate regularly with the Volunteer Coordinator.

Qualifications

• 20 Years of Age or older
• Ability to understand and be understood in English
• Must be able to use the internet and communicate via email
• Good Interpersonal Skills: friendly, outgoing, courteous, patient
• Ability to work independently
• Capacity to maintain confidentiality
• Able to communicate in a clear and effective manner
• Punctual and reliable
• Comfortable dealing with emotional issues/topics while maintaining appropriate boundaries
• Ability to initiate and sustain a conversation
• Be in good physical and mental health

Requirements

• Mandatory criminal record check
• Provide a current resume
• Provide reference checks (2 professional references-not family members)

Commitment Required

• One or more mornings per week; Starting at 9:00am; Approx. 2 – 3 hours
• Minimum 6 month commitment

Benefits

• Connecting with People
• Giving Back to the Community

Training Required

• Volunteer Orientation
• Overview of role provided by volunteer (1-2 shifts)
• Additional training as required

Reports To

• Support Services Supervisor (604-520-6621)
• Volunteer Coordinator (604-520-6621)

Job Description: Volunteer Event Coordinator

Job purpose:
Working in collaboration with a fundraising committee, CEO, and Resource Development Officer, a Volunteer Event Coordinator will provide leadership in planning, coordinating, and executing fundraising events and will be the principal conduit through which all event planning communications are handled.

Responsibilities/Duties:

• Coordinating fundraising events that involve decision-making input on external resources, managing event processes, coordinating meetings, managing event budgets
• Development of media, marketing materials, announcements, photo opportunities, and social media marketing for special events
• Maintaining, organizing, and managing existing events from concept to completion, ensuring they operate smoothly, and efficiently and generate maximum revenue and exposure
• Working alongside event-related committees as required
• Coordinating guest lists, food service arrangements, décor planning, staffing of volunteers and all necessary preparations for each event

Requirements/Qualifications:

• Post-secondary diploma required, preference for a post-secondary degree in a related field (marketing, public relations, event planning)
• Personable and able to develop a positive rapport with individuals while maintaining a strong sense of professionalism
• Demonstrate a high level of flexibility coupled with sound judgment; discreet and able to maintain confidential information
• Ability to set priorities and manage workloads with minimal supervision; work independently on several projects concurrently
• Excellent written and oral interpersonal communication skills; media relations experience is an asset. The ability to attract Sponsorships is an asset.
• Excellent project management, prioritizing, problem-solving and organizational skills
• Experience in planning and implementing events with attention to detail
• Strong computer skills are a must; proficiency in Microsoft Word, Excel, and Publisher is required.
• Must be a team player and have the ability to work with a diverse group of individuals (ranging from SSSBC management, corporate leaders, staff and volunteers) and be self-motivated

Working conditions:

• Must be available to supervise and attend special events during evening and/or weekends
• Must be able to work in a busy, at times hectic environment with distractions
• Must be comfortable in an office environment and able to work with several people at once

Please send ALL the following documents to be considered as a candidate:

1) Resume/CV
2) Cover letter explaining how you meet each of the qualifications,
3) a 3-4 paragraph statement explaining your understanding of vulnerable older adults as it relates to this community.

To: Nipa Bhalla, Resource Development Officer
or email (pdf please) to: nipa@sssbc.ca